Support

A question, a problem or a privacy request: write to us and a person answers.

Write to us

support@carcenzus.com

For a privacy request, such as a copy of your information or a correction, put “Privacy” in the subject. We answer within 30 days.

Your install ID

Asking about information tied to this phone, without an account? Include its install ID: in the app, open Profile and, under Help, tap Install ID to copy it.

Delete my account

1. Open Carcenzus, signed in, and go to Profile.
2. Under Your settings, tap Delete my account, then confirm.

It removes everything tied to your account, including the prices and service invoices you shared and their proof photos. If you signed in with Apple, it also ends Carcenzus’s access to your Apple sign-in.

Delete my posts

1. Open Carcenzus, signed in, and go to Profile.
2. Tap your verified prices to open Your posts.
3. Tap Delete my posts, then confirm.

It removes your posts and the photos of their bills of sale. Service invoices you shared stay; they go when you delete your account. To delete one post, tap Delete this post on it, or swipe it left.

A price looks wrong

In the app, tap ••• on the price, then Report this price, and pick a reason. We look at every report within 24 hours.

How we handle your information is in our privacy policy; the rules for using Carcenzus are in our terms of use.